If they continue to not respond, you can just substitute it in the app and message them of the substitution, or say out-of-stock and carry on. Some customers don't respond, so you're just waiting. If a customer doesn't already choose a substitute for an item in the the app, the shopper must (should) contact the customer about appropriate substitutes. So many items are out-of-stock at stores, which leads me to my next point, substitutions. You can however apply for Rating and Late Delivery Forgiveness. As shoppers, we can't even rate customers. app issues) and your rating will plummet thus, affecting amount of orders you will receive. My grievances are with the Rating System, Out-of-Stock Item, and Item Substitutions.Ĭustomers can rate you for any reason that might be unrelated to your actual performance (e.g. It doesn't 'really' matter low Shipt pays you for a single order because they will have to pay you 120% of your city's minimum wage for active hours worked, which ends up being $19-20/hr (not including tips and mileage reimbursement). The only reason Shipt (and other gig jobs) are even worth it in California now is because of Prop 22. Hope this helps, there are many more pros and cons, it depends on what you consider good and bad. With you deciding when you work you are in control of your work life balance.

Just know the more you work the more you make. Lunch, doctor's appointment, family events, mental health days. It is great when you are able to stop working for any life reason. Make sure when you accept an order that you are content with the base pay, that way any tips are a bonus. If you did all that work and you only get base pay it does not. I've seen it range from $6.00 - $27.00 per order. You do this process on every order for the estimated pay. All while being in contact with the customer, letting them know when you start shopping, any substitutions with their order, when you are done and on they way and when the order has been dropped off. You have an hour or so to get an order, drive to the store, shop (on big orders it can take 45mins), check out (this takes time), load car, drive to drop off, carry bags to the front door, submit on app of the completed delivery and then start the process all over again. If you work for Shipt make sure you know your city enough to know how long it takes to get across the marketplace you work in. I wish Shipt would give offers that are closest to you and not the whole city.

They pretend to care about their workers, but they don’t demonstrate it.įirst come first serve on picking up orders Why would I do that, when I’m not getting any jobs myself? And I used to offer bonuses, good bonuses, now it’s $10, if any bonuses at all. They oversaturate the market with shoppers, and then offer bonuses to bring on new shoppers. Many times I look to see what jobs are available, and oh look, there’s one of my preferreds, not offered to me. They used to give you “preferred customers, “who would request you as their shopper, but now they can bundle those preferred shoppers with other shoppers, and those shoppers are no longer offered to you. You get orders based on a five star rating, so if somebody feels like giving you a for, for no reason, you are less likely to get orders. Many times they bundled those orders with people who do not tip, so you’re delivering to somebody for free. I just checked one job right now to be delivered at 7 AM that pays $11 and some change, which is bundled, so you are delivering two orders for $11. Then they started bundling most of the orders, which means that you are taking two orders and getting paid for one. Shipt used to be a good company to work for, but then they change the pay structure, which basically meant you were getting paid less (but they present it to you as if it’s a good change).

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